Why QC Photos Are the Most Important Step
Quality control photos are the single most important step in the Litbuy buying process. They are the only way to see your actual item before it ships. Once you approve the QC photos, the supplier ships the item. If you miss a flaw in the photos, you cannot return it easily. That is why learning to read QC photos properly is essential. The good news is that it is not difficult. You just need to know what to look for and how to compare the photos to the reference item. This guide will teach you exactly that.
How to Request QC Photos
After you place your order and pay, message the supplier to request QC photos.
Most suppliers send them automatically within 1-3 business days.
If you do not receive them, follow up politely.
The photos should show the item from multiple angles.
For shoes, you should see top, side, bottom, back, and insole shots.
For clothing, you should see front, back, tags, stitching details, and any logos or prints.
What to Check in QC Photos
Compare the overall shape to the reference item.
Check logo placement, size, and alignment.
Examine stitching density and alignment.
Look at material texture and color accuracy.
Verify tags, labels, and inner branding.
Check hardware quality on zippers, buttons, and snaps.
Green Light vs Red Light: When to Approve
With Litbuy
- Green light means the item looks good and you approve shipping.
- Minor flaws that are not visible when worn are usually acceptable.
- Red light means the item has a significant flaw and you want a replacement.
Without Litbuy
- Common red light reasons include: wrong size, wrong color, major logo misplacement, poor stitching, wrong material, and damage.
- If you red light, the supplier should send new QC photos of the replacement item.
- This process adds 3 to 5 days to the timeline but ensures you get a better item.
Using the Community for QC Help
If you are unsure about a QC photo, post it in the community channels. Experienced buyers will tell you whether the item is acceptable. They can point out flaws you might have missed. The community is especially helpful for first-time buyers who are not yet familiar with what to look for. Many buyers save their community feedback posts to build a reference library for future orders. This is one of the most valuable aspects of the Litbuy community.
